Travel Technology

The travel press have been playing up ITA Software's recent announcement with Air Canada as a sign that the GNEs have been unsuccessful ...

Last week I was again interviewed by Kyle Peterson of Reuters. The article entitled : "Internet Travel Agencies Losing Some Luster...

JetBlue pioneered Direct satellite TV services and now seems poised to offer Internet and new phone services on board with the successful w...

I am very lucky to have part of my family (my cousin) Marc A. Smith who is a research sociologist with Microsoft. Now rather than going off...

On April 17th, 2006 the American Society of Travel Agents released a summary of a new Technology and Marketing Report which showed that the ...

I wanted to provide my readers an update on my efforts with Fetch Technologies and the "Travelsmart" (actual name TBD) tool. As I...

I would suggest my readers check out this article by Tim O'Reilly. Though it is a bit dated (09/30/2005) it does a great job of describ...

As most of you know in addition to my own consulting practice I work as an analyst for PhoCusWright . I recently completed a GDX article on...

Early this week Air Canada announced that no-frills Tango fares would be available exclusively through AirCanada.com, not through any of the...

In recent PhoCusWrigh t FYI pieces written by Cathy Schetzina, Direction of Information Services and Bob Offutt, Technology Analyst as well...

Southwest Airlines has launched a blog as part of their Web strategy. This is an interesting example of how companies are trying to use new...

Today another chapter was written in the restructuring of the travel industry with the dual announcements from CWT concerning the acquisitio...

Back in the early days (1995) of the Internet (and my consulting practice as well) there was a lot of press devoted to the convergence of TV...

A recent study by the Institute for Travel Management , a UK based organization that focuses on corporate travel, highlighted the disconnect...

Some media outlets picked up as news speculation in Russell Shaw's Znet blog that Google intends to enter the travel booking market and ...

During the last two weeks Worldspan has announced new five year contracts with three large airlines: American, Continental and Lufthansa. D...

On Monday evening I returned from a week in Europe visiting two clients. These meetings reinforced my belief that all segments of the tra...

A clear battleground is emerging around the airline's efforts to capture high yield traffic through low cost distribution. First I need...

For years a standard travel e-commerce approach to online booking involved licensing a "booking engine" for the Website. These b...

When I launched my consulting practice in 1995, many of my early clients (Carlson Leisure Group, Broadvision) focused on using personalizat...