Travel Technology

As you probably know late last year I authored a research study on the subject of dynamic packaging. Most of the industry agrees that packag...

I wanted to clarify my position on online verses offline travel. In a recent Travel Weekly article I was quoted : "People are going o...

I wanted to take an opportunity to clear the air on my opinion of the "future of the GDS". In various articles I have been quoted ...

Over the years I have been involved with a number of major procurements. This ranges from selecting a new reservation platform for an escort...

If you are not aware of the new phenomenon of "podcasting" here is an example I've created: traveltechnology.com/Podcast_1_06...

Recently both Sidestep and Kayak announced capabilities to search multiple sites for packaging comparisons. How do these technologies work w...

A lot of focus has recently been given to the meta-search engines such as Sidestep, Farechase, Kayak and Mobissimo. In fact the recent PhoCu...

Having spent the last six weeks creating a BI strategy for the federal government I thought it would be an opportune time to vent a bit abou...

Over the last 8 weeks I have been swamped with two large projects and my Weblog activity took a back seat to a heavy travel schedule (on the...

Over the last 3-5 years a great deal has been written about CRM and related technology. In fact to some extent the term CRM has simply becom...

A great panel...Tim Claydon -Jet Blue, Al Lenza- NWA, Dean Sivley -Cendant, John Stow- Sabre, Jeremy Wertheimer-ITA Software, NWA- Al chided...

"Owning the Value Chain" - having the most value to you. Sam began by emphasizing the global aspect of travel echoing Trip's i...

First up Alex Zoghlin..."Myth Vs. Reality" What exactly is the "new" distribution model?"Alex began with Sam Gillil...

In travel procurement terms, "Strategic Sourcing" has traditionally been defined as the standard bidding process for airline, car,...

I was interviewed last week by Bob Tedeschi from the NY Times. The article appeared in today's issue and can be found here http://www....

The noise around alternate distribution is getting louder. The United Airlines meeting last week has triggered a new urgency to look at new ...

This week, United Airlines is holding a summit entitled "Letting the GNE Out of the Bottle." (GNE is entities acronym for GDS New ...

Given the new year and turbulent changes already announced in 2005 (e.g. Delta's fare simplification), I thought it would be a good ti...

The recent fare simplification initiated by Delta Airlines and matched by American and others signals a new chapter in corporate travel mana...