Travel Technology

For some time I have been talking about ubiquitous computing and the always connected traveler. I just received a briefing from the senior ...

Facebook's attempt to exploit its social network for advertising purposes has raised some major concerns from their users. The Beacon ...

The announcement this week by Verizon that they are opening up their wireless network has significant importance for the development of new ...

In his classic book, Smart Mobs , Howard Rheingold described two possible futures for mobile technology. The first is a highly personalize...

During his closing speech at PhoCusWright , Dara mentioned briefly an effort at Expedia to re-platform their technology infrastructure. S...

Dara began with a nod to the new media based deal with IHG. He said Expedia's focus is to change the traditional impersonal relationshi...

Cathy Schetzina led a discussion of Second Life with STA, Carnival Cruises and Starwood. The primary benefits of launching a Second Life s...

Michelle talked about general travel industry themes such as the need for better customer service, air schedule reform and economic indicato...

The PhoCuswright conference kicked off with discussion of private equity investment in the travel industry with Karl Peterson. Karl emphasi...

Yesterday I had the pleasure of meeting with Yen Lee, president of the new travel search company Kango. For those who do not know Yen, he ...

The BEAT recently covered my NBTA presentation on Web 2.0 and the release of my new study " Corporate Travel Technologies: Today and T...

As much as the OTAs may position themselves as a one-stop shops for travel planning and booking, the reality is that no single site can make...

Some may be surprised by the acquisition of Lonely Planet by the BBC. Why would a traditional media giant want travel destination content? ...

I am pleased to announce the release of my new study: " Corporate Travel Technology: Today and Tomorrow ". The study is now ava...

I am writing from Houston Texas where I attended a consultant's forum sponsored by Continental Airlines. The session was primarily focu...

The Tech industry has been talking about ubiquitous computing for some time. Any observer would agree that it has become common place for bu...

Over the last 20 years I have been involved with a number projects involving point of sale UIs for call center agents. Going back to my da...

Last week's NBTA's annual convention was billed as the biggest and most successful travel management conference ever. A common ques...

I am pleased to announce that my most recent corporate travel study: Corporate Travel Technology: Today and Tomorrow is now available for a...

My apologies to my loyal blog readers. I was on vacation in Israel for most of June and I have been on the run finishing up various project...