Wednesday, February 25, 2009

An intelligent travel assistant

It was way back in 1985 I first began exploring the use of AI expert systems to automate the travel process. At that time a close friend worked for Mad Intelligent Systems in Santa Clara California. I was at United Airlines and I already had a thirst for emerging technology. I believed that automating the travel process would be made easier. This belief was reinforced when I viewed the Knowledge Navigator video that was presented by John Scully of Apple at MacWorld in 1989. I also have spoke about intelligent agents for travel in my blog post from October 2006

Technology Review (published by MIT) cites Intelligent Software Assistants being one of the major trends to watch in 2009. In that article it mentions a new Silicon Valley startup named Siri which is a spin off of research done at SRI International for the DOD.

When online travel was first introduced, the theme promoted by many OTAs was an automated travel agent. Of course this was nothing more than marketing spin as no OTA uses expert systems to enhance the travel planning and booking process. In addition firms such as Rearden Commerce, Trip Chiill and Manticpoint all have used the marketing theme of an intelligent travel assistant. I applaud their efforts, but I still believe the ultimate travel assistant that can act like the Knowledge Navigator is still unrealized and I am hopeful with firms such as Siri, true intelligent travel assistants will emerge over the next few years.


Jürgen said...

Norm, you may wish to have a look at French Virtuoz. The owners are former KDS, I was working closely with Alex Lebrun. We did speak about the possibilities of VR-agents years ago. And I still believe something like Second Life is the future how we use VR. I recommend Tom Clancy's Netforce (book) as another source addressing the same (very logical) idea.
Especially travel, where the existing booking tools ask structured data, why not have a VR-agent handle such requests. Speak to Richard Eastman, we had a discussion on his voice recognition solutions - combine that with Virtuoz, Second Life and ... the future is there...
Food For Thought...
Cheers - Jürgen

russelltehri said...

With the advent of the internet, travel information has been available anytime for anyone. However, there is always that risk of not knowing which ones are authentic and not.

Its still best to consult with a local travel agency. Nothing beats personal service and first hand knowledge when it comes to planning your vacation.

explore. experience. enjoy. Philippines.

Anonymous said...

Thanks for sharing this informative article... I love travel...

Portugal said...

Woow! Very nice!

Check my site if you want to visit Portugal.

Anonymous said...

看房子,買房子,建商自售,自售,台北新成屋,台北豪宅,新成屋,豪宅,美髮儀器,美髮,儀器,髮型,EMBA,MBA,學位,EMBA,專業認證,認證課程,博士學位,DBA,PHD,在職進修,碩士學位,推廣教育,DBA,進修課程,碩士學位,網路廣告,關鍵字廣告,關鍵字,課程介紹,學分班,文憑,牛樟芝,段木,牛樟菇,日式料理, 台北居酒屋,日本料理,結婚,婚宴場地,推車飲茶,港式點心,尾牙春酒,台北住宿,國內訂房,台北HOTEL,台北婚宴,飯店優惠,台北結婚,場地,住宿,訂房,HOTEL,飯店,造型系列,學位,牛樟芝,腦磷脂,磷脂絲胺酸,SEO,婚宴,捷運,學區,美髮,儀器,髮型,牛樟芝,腦磷脂,磷脂絲胺酸,看房子,買房子,建商自售,自售,房子,捷運,學區,台北新成屋,台北豪宅,新成屋,豪宅,學位,碩士學位,進修,在職進修, 課程,教育,學位,證照,mba,文憑,學分班,網路廣告,關鍵字廣告,關鍵字,SEO,关键词,网络广告,关键词广告,SEO,关键词,网络广告,关键词广告,SEO,台北住宿,國內訂房,台北HOTEL,台北婚宴,飯店優惠,住宿,訂房,HOTEL,飯店,婚宴,台北住宿,國內訂房,台北HOTEL,台北婚宴,飯店優惠,住宿,訂房,HOTEL,飯店,婚宴,台北住宿,國內訂房,台北HOTEL,台北婚宴,飯店優惠,住宿,訂房,HOTEL,飯店,婚宴,結婚,婚宴場地,推車飲茶,港式點心,尾牙春酒,台北結婚,場地,結婚,場地,推車飲茶,港式點心,尾牙春酒,台北結婚,婚宴場地,結婚,婚宴場地,推車飲茶,港式點心,尾牙春酒,台北結婚,場地,居酒屋,燒烤,美髮,儀器,髮型,美髮,儀器,髮型,美髮,儀器,髮型,美髮,儀器,髮型,小套房,小套房,進修,在職進修,留學,證照,MBA,EMBA,留學,MBA,EMBA,留學,進修,在職進修,牛樟芝,段木,牛樟菇,關鍵字排名,網路行銷,关键词排名,网络营销,網路行銷,關鍵字排名,关键词排名,网络营销,PMP,在職專班,研究所在職專班,碩士在職專班,PMP,證照,在職專班,研究所在職專班,碩士在職專班,SEO,廣告,關鍵字,關鍵字排名,網路行銷,網頁設計,網站設計,網站排名,搜尋引擎,網路廣告,SEO,廣告,關鍵字,關鍵字排名,網路行銷,網頁設計,網站設計,網站排名,搜尋引擎,網路廣告,SEO,廣告,關鍵字,關鍵字排名,網路行銷,網頁設計,網站設計,網站排名,搜尋引擎,網路廣告,SEO,廣告,關鍵字,關鍵字排名,網路行銷,網頁設計,網站設計,網站排名,搜尋引擎,網路廣告,EMBA,MBA,PMP


Anonymous said...


Travels in munnar, Travels in kodaikanal

James said...

As a personal travel assistant, helps travelers find hotels and flights, and then checks rates daily for you on those specific hotels and flights.

Anonymous said...

艾葳酒店經紀公司提供專業的酒店經紀, 酒店上班小姐,八大行業,酒店兼職,傳播妹,或者想要打工兼差打工,兼差,八大行業,酒店兼職,想去酒店上班, 日式酒店,便服店,制服酒店,ktv酒店,禮服店,整天穿得水水漂漂的,還是想去制服店日領上班小姐,水水們如果想要擁有打工工作、晚上兼差工作兼差打工假日兼職兼職工作酒店兼差兼差打工兼差日領工作晚上兼差工作酒店工作酒店上班酒店打工兼職兼差兼差工作酒店上班等,想了解酒店相關工作特種行業內容,想兼職工作日領假日兼職兼差打工、或晚班兼職想擁有鋼琴酒吧又有保障的工作嗎???又可以現領請找專業又有保障的艾葳酒店經紀公司!

一般的酒店經紀只會在水水們第一次上班和領薪水時出現而已,對水水們的上班安全一點保障都沒有!艾葳酒店經紀公司的水水們上班時全程媽咪作陪,不需擔心!只提供最優質的酒店上班,酒店上班,酒店打工環境、上班條件給水水們。心動嗎!? 趕快來填寫你的酒店上班履歷表

等相關服務 幫您快速的實現您的夢想~!!

Anonymous said...

Hello, everybody. I am a new hand to be here. So nice to meet you all. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Anonymous said...

酒店經紀酒店打工 酒店工作酒店上班酒店兼差酒店兼職打工兼差打工兼職台北酒店 酒店應徵 禮服酒店 酒店經紀 打工 兼差

Anonymous said...

酒店經紀 酒店打工 酒店工作 酒店上班 酒店兼差 酒店兼職 打工兼差 打工兼職 台北酒店 酒店應徵 禮服酒店 酒店 經紀 打工 兼差

Anonymous said...

matter descent flights
[url=]hotel price
[/url]tuppence jewelry
disclose trip
cheap filghts
[url=]cheap hotels near disneyland
[/url]internet new zealand pub booking
bed grant
thai economy excellence
[url=]last minute hotel prices
[/url]summer guest-house deals
tight bed live
perceive poor cat-house free
[url=]jamaica hotel prices
nottinghill dwelling
[url=]albergo hotel
[/url]airlie beach repair to
discover hotels
quarters affordable
[url=]cheap newcastle hotels
[/url]twopenny repossessed houses
upright quarter easily sporting house
bed deals

Anonymous said...

meridian ten airlines
[url=]cheap hotels in south beach
[/url]reasonable homes to save sale
cabins accommodations
exodus deals
[url=]hotel champs elysees
[/url]porretta terme
b & b simmering deals
cut-price hotels within a mile of disney world
[url=]booking in hotel
[/url]skytrax study
new zealand pub reservations set-up
caravanserai lowest prices
[url=]pensioni hotel
[/url]tatty flooring
hud casing apartments
1 hotel deals
[url=]dalan hotel
[/url]b&b lake district
most superbly saving lineage
five heroine inn
[url=]cheap liverpool hotels
[/url]hostelry booking australia
sabbatical house modification
cabins housing

Anonymous said...

motel favour
name your own hotel price
hotel lodging
niagra falls hotel deals
shore favour
cheap hotel packages
section 8 rentals
great guest-house deals
greatest lodgings deals
hotel latin quarter
forebears booking
animated deals
classic street hotel
asiana airlines terseness order
hotel booking services
online hostelry booking machine
hotel etoiles
budget-priced european flights
tourist house deals uk
shelter associations
cheap airport hotel
5 principal hotel budget-priced
sleazy flights to egypt
devoted new zealand pub prices

Anonymous said...


Anonymous said...

[url=] Buy Clomid online no prescription[/url]

Buy Clomid online

Anonymous said...

[url=] [img][/img]

buy sildenafil citrate online no prescription - buy sildenafil citrate online no prescription:
sildenafil for women dosage
can i buy viagra in canada over the counter
levitra coupons discounts - levitra coupons discounts:
levitra generika forum
tadacip online kaufen - tadacip online kaufen:
vardenafil 20mg side effects
viagra like products over counter
generic levitra online pharmacy
vardenafil 20mg wikipedia
sildenafil generico costo
levitra side effects alcohol
levitra vs viagra cost
tadalafil 20 - tadalafil 20:
compare prices sildenafil citrate - compare prices sildenafil citrate:

Buy Levitra 20mg

dong dong23 said...

michael kors purses
marc jacobs
toms outlet
adidas yeezy
michael kors outlet
coach factory outlet
michael kors outlet
michael kors canada
christian louboutin outlet
tods outlet
louis vuitton
coach outlet
coach outlet
nike trainers
adidas shoes
coach outlet
michael kors outlet online
coach outlet online
oakley vault
cheap jordan shoes
nike roshe run
supra sneakers
true religion outlet
cheap ray ban sunglasses
oakley outlet
michael kors outlet
michael kors uk
cheap oakleys
louis vuitton outlet
adidas originals
christian louboutin outlet
adidas superstar
coach outlet
michael kors handbags
lebron james shoes
ralph lauren outlet
nike air force 1
michael kors uk